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Author Topic: Contact Name  (Read 4225 times)

Offline mehdi_h

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Contact Name
« on: Friday, 05.09.2014 16:30 »
Hi ,
I install GeoTek Phone book & work fine but not showing callers by name on telephone or soft-phone displays ...
what do i do ?
« Last Edit: Friday, 05.09.2014 16:36 by mehdi_h »

Offline admin

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Re: Contact Name
« Reply #1 on: Thursday, 18.09.2014 15:12 »
Hi Mehdi,

for caller names to show up on the phone displays you have to hake Asterisk to look up the caller id in the Asterisk database and set the caller name accordingly.

In the GEOTEK Phonebook manual there is an example how to do this, which boils down to adding some lines to the incoming Asterisk context, such as:

exten => _X,1,Set(CALLERID(name)=${DB(cidname/${CALLERIDNUM})})

The exact context where to add this line varies from Asterisk distribution to distribution and is beyond the scope of the phonebook software, but i think you got the idea!
« Last Edit: Thursday, 18.09.2014 15:15 by admin »